The Front Desk Clerk must look to assist our guests efficiently, courteously, and professionally in all front desk related functions, in order to maintain hotel's high standards of service and hospitality. Look to fulfill the needs and wants of our guests, from the moment they contact the hotel to the moment they check out. He or she must give professional and personalized attention to every guest through the phone and at the front desk. He or she applies and reinforces all the Villa Verde Inn’s procedures and policies. He or she keeps all official documents accurate and up to date to maintain assertive communication with all departments and supervisors. He or she accomplishes all duties related to its position, and other assignments when needed.